Privacy Policy

1. OBJECTIVE

The policy of Privacy and Data Protection aims to inform data subjects about the measures used by the Bertolini Group for the collection, storage, use or any other processing operation of personal data carried out on the Bertolini Group websites, as well as when purchasing our products from third-party online stores.

The Bertolini Group is committed to privacy and the protection of personal data, which is why it establishes with the holders of personal data the commitment to respect the Brazilian Legislation on Personal Data and Privacy – Law No. 13,709/2018.

2. APPLICATION

To all individuals who interact and share their data with the companies of the Bertolini SA Group.

3. ACRONYMS AND DEFINITIONS

LGPA – General Data Protection Law
DPO – Data Protection Officer

4. WHO CONTROLS YOUR PERSONAL DATA?

The Bertolini Group, through its parent company, BERTOLINI S/A, registered with CNPJ 87.556.650/0001-04, has its administrative headquarters at Rua Pedro Dalla Costa 565 Anexo Prédio I – Bairro Pradel, in the municipality of Bento Gonçalves/RS, Brazil CEP 95.708-260 and acts as the controller of your personal data on this websiteThe Bertolini Group is made up of the following companies:

BERTOLINI TUBES – CNPJ 87,556,650/0013-30, Rua Pedro Dalla Costa, 565 Pavilion A, Pradel neighborhood, in the municipality of Bento Goncalves/RS; ZIP Code: 95,708-260;
EVVIVA BRANCH – CNPJ 87,556,650/0014-10, Rua Pedro Dalla Costa, 565 Pavilion B, Pradel neighborhood, in the municipality of Bento Goncalves/RS; ZIP Code: 95,708-260;
BERTOLINI STEEL FURNITURE – CNPJ 87,556,650/0015-10; Highway Br-259, no. KM51, Pavilion A, Santa Helena, in the municipality of Colatina/ES.
STORAGE SYSTEMS BRANCH – CNPJ 87,556,650/0016-82, Highway Br-259, no. KM51, Pavilion B, Santa Helena, in the municipality of Colatina/ES.
LOGBER LOGISTICS AND CARGO TRANSPORTATION LTDA. – CNPJ 12.157.760/0001-96; Rua Pedro Dalla Costa, 3162 Annex Building I, Pradel neighborhood, in the municipality of Bento Goncalves/RS; CEP: 95.708-260;

Bertolini Group processes your personal information to comply with our legal, statutory and contractual obligations and to provide our products and services. We will never collect any unnecessary personal data from you and we will not process your data in any other way except as specified in this notice.

This Privacy and Data Protection Notice does not apply to third-party applications or websites you may use, including any applications or websites linked to our products and services. Please review the terms and policies of third-party applications or websites before using or engaging with them.

By clicking on the accept button, you declare that you are aware of the terms and conditions of this Privacy and Data Protection Notice, granting your free, informed and unequivocal consent for the processing of your personal data for the purposes determined herein.

5. DATA COLLECTED BY GRUPO BERTOLINI SA.

The information collected on the website depends on the user's interaction with the website, which is why the data collected and the reason for it are listed below:

Name;
E-mail;
Full address;
Cell phone;
Business phone;
Business Segment;
Position
CPF;
Profession;
Linked institution and/or company.
Profile ID
User password
Cookies (as per the cookie policy available on the website of each of our brands)

If you purchase products in physical stores or third-party websites, you will receive the information solely to process the purchase and issue tax documents. In these situations, Bertolini collects the following data:

Name
CPF
Address
Telephone

6. HOW IS PERSONAL DATA COLLECTED?

By Data Collection Forms
When provided by the data subjects, personal data is collected, stored, used and processed by the Bertolini Group through this website when they carry out the following actions:
- Providing information for registration on the website;
- Contact Form for sending messages on the website;
- Newsletter subscription form;
- Contact Form for sending a Quote and Scheduling;
- Form for submitting a Service Quote;
- Contact Form for online order tracking;
- Via WhatsApp contact button;
- Sending resume and registration to apply for job vacancies;
Data subjects are responsible for the accuracy of the data they provide to the Bertolini Group. When providing third-party personal data, data subjects must ensure they have authorization to do so. The Bertolini Group is not responsible for this action.
Through Google Analytics
Google Analytics is used to analyze the behavior of visitors to the Bertolini Group website. This data is used to track the number of visits, the origin of the visits, the average length of time visitors spend on the site, the devices used to access the site, and more. Some of this data is also used for marketing purposes, including remarketing or demographic and interest reporting.

To change how Google Analytics collects and uses your personal information, you can install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout .
Information we collect from other sources
Personal information about you may be collected from other sources, such as service providers and partners, when they are legally permitted to share your personal information. For example, if you register for services through another website, that website may provide us with your personal information.
When you purchase products in physical stores or online stores
When you purchase products in physical stores or online, the Bertolini Group will not be directly responsible for collecting the data, but will be used to process the purchase and issue tax documents, as well as to comply with regulatory obligations.

7. HOW IS YOUR PERSONAL DATA USED?

The Bertolini Group will not disclose, share, or sell your data without your consent, unless required by law. We retain your data only for as long as necessary and for the purposes specified in this notice. Where you consent, we will provide you with promotional and marketing offers; consent to this offer may be withdrawn at any time.

The Bertolini Group does not collect sensitive personal data through its website. If data subjects voluntarily decide to provide their sensitive personal data, such as in message fields, they expressly consent to the processing of such data in accordance with the terms described in this Privacy and Data Protection Notice.

Sensitive personal data eventually collected by other means by the Bertolini Group will be processed for the specific purpose informed and authorized by the data subjects.

When using the Bertolini Group website, if data subjects are directed via a link to another website, they should check the privacy policy of the website they are visiting. The Bertolini Group is not responsible for the collection and use of personal data or the content of third-party websites.

8. PURPOSE OF USE OF PERSONAL DATA

The Bertolini Group undertakes to use the personal data collected from data subjects for the following purposes:

1. - Collection of statistics on the activities and behavior of data subjects
  - Add content to the Bertolini Group website and activities;
  - Dissemination of content from the Bertolini Group, as well as events organized and/or promoted by the Bertolini Group;
  - Administration of registrations for events organized and/or promoted by the Bertolini Group
  - Respond to user subscriptions to news clippings available on the website;
  - Registration of holders on the mailing list;
  - Sending institutional communications;
  - Institutional marketing promotion;
  - Recruitment of professionals and/or interns;
  - Protect rights and obligations related to the legitimate interests of the Bertolini Group;

The legal basis for the processing of personal data is the consent to the collection, storage and processing of the personal data of the data subjects to meet the purposes proposed by the BERTOLINI GROUP and is voluntary. If the DATA SUBJECTS decide not to consent to the collection of data, the only consequence will be the non-provision of the services and/or facilities proposed by the Bertolini Group.

For the acquisition of products from the Bertolini Group, the legal basis is that necessary for the execution of a contract or preliminary procedures to the contract.

When browsing this website, the Bertolini Group will not process the personal data of its holders without their consent, except in legal cases where it is necessary or mandatory, including:

1. - compliance with a legal or regulatory obligation;
  - the execution of the contract;
  - the regular exercise of rights in judicial, administrative or arbitration proceedings;

The Bertolini Group guarantees that it does not sell the personal data of the data subjects. However, the personal data of the data subjects may be shared with external agents, hired by the Bertolini Group, to perform technical services and/or support the group's activities, exclusively to achieve the purposes stipulated herein.

With respect to the personal data of the holders, the Bertolini Group requires external agents to process the data in accordance with their own confidentiality and security parameters, in compliance with this Privacy and Data Protection Notice.

9. USER RIGHTS

Acting as controller of the personal data of the owner of the Bertolini Group website, the General Data Protection Law provides a series of rights of the owner in relation to the controller; which are as follows:

1. - confirmation of the existence of treatment;
  - access to data;
  - correction of incomplete, inaccurate or outdated data;
  - anonymization, blocking or deletion of unnecessary, excessive data or data processed in non-compliance with the provisions of this Law;
  - data portability, taking into account commercial and industrial secrets;
  - deletion of personal data processed with the consent of the holder;
  - information on public and private entities with which the controller shared data;
  - information about the possibility of not providing consent and the consequences of refusal;
  - revocation of consent.

Holders may also object to the processing of data for legitimate reasons, as well as request the anonymization, blocking or deletion of data that they consider unnecessary and/or excessive.

If they wish, holders may request to be removed from the Bertolini Group website mailing list, meaning they will no longer receive any informative emails.

To exercise their rights, holders must send an email or letter with their request to the addresses provided below in item 11 Contact Details (below).

If a request is received to exercise any of the above rights, the data subject may be asked to verify their identity before fulfilling the request in order to ensure that the data is protected and will be kept secure.

When purchasing products and/or services from physical stores or online merchants, you must exercise the rights listed above directly with these third parties, who are the primary controllers of the data collected. You should ensure you read the specific privacy notices related to purchases from third-party merchants.

10. DATA STORAGE

The Bertolini Group stores the personal data of the holders collected securely, only for the period of time necessary to carry out the operations established herein, in compliance with Brazilian legislation, including the Internet Civil Framework, which determines the storage of records of access to internet applications for a period of 6 (six) months.

Customer-related data is stored for the duration stipulated in the contract and/or in the company's General Contracting Conditions.

In the case of storage of data processed as a result of the newsletter, the Bertolini Group will store the data provided for this purpose until the respective request for unsubscription by the data subject.

Data storage will comply with this Privacy Notice and/or any instruments entered into with the data subjects. However, data may be stored for a longer period of time for legal reasons or by court order.

The data processed for accessing the website (cookies) are detailed in the cookie notice, in accordance with the cookie policy available on the website of each of our brands.

It is important to highlight that the Controller may be obliged to retain Personal Data for a longer period on all occasions when it is obliged to do so in order to comply with a legal obligation or in compliance with an order from an authority.

Once the retention period expires, or when the Data Subject revokes their consent, the Personal Data will be deleted. Therefore, the right to access, the right to erasure, the right to correction, and the right to data portability cannot be enforced after the retention period expires and/or after consent is revoked.

Under the terms of personal data protection legislation, if the data subjects so wish, they may revoke the consent previously granted to the Bertolini Group for the processing of their personal data. This right must be exercised through the channels provided in item 11 Contact Details (below).

The Bertolini Group stores its data on its own servers and/or those of contracted partners, located in Brazil and/or abroad, and also on cloud computing servers, so that the transfer and processing of personal data of holders may occur outside of Brazilian territory.

11. SECURITY

The Bertolini Group is committed to the security of the processing of users' personal data through the implementation of advanced information technology mechanisms, which adopt technical, physical and logical security procedures normally used by the market. The adoption of such procedures aims to protect personal data against loss, misuse, alteration, destruction or leaking.

Any member of the Bertolini Group who has access to the information collected is informed of its confidential nature, in addition to maintaining a commitment to act in accordance with this Policy.

The data of the holders is stored in encrypted form. The information is protected with SSL (Secure Socket Layer) technology so that, when traveling between our servers and the user's computer, this data remains confidential. This technology aims to prevent the information from being transmitted or accessed by third parties. – Validate with the website provider.

Holders must adopt the necessary preventive measures when using the internet, including the use of antivirus software, personal access passwords and other technical and managerial measures, in order to avoid failures, invasions or other inconveniences when accessing the tools made available by the company. The Bertolini Group shall not be liable for any damages resulting from the exclusive fault of the holders and/or third parties.

12. PERSON RESPONSIBLE FOR PROCESSING PERSONAL DATA AND CONTACT DATA

The identity and information of the Data Controller of Grupo Bertolini are set out below:

In charge: Sheila Pastore

E-mail: [email protected]

Any complaint or communication from DATA SUBJECTS must be addressed to the Data Controller identified above. The Data Controller is duly authorized by GRUPO BERTOLINI to provide clarifications and/or take action regarding the processing of personal data by Grupo Bertolini.

13. CHANGES TO THIS NOTICE

The Privacy and Data Protection Notice may be modified at any time, upon prior communication via the Bertolini Group website (https://www.bertolini.com.br).

14. RESPONSIBILITIES AND AUTHORITIES

Responsibilities and authorities for implementing this policy:

ACTIVITY	WHO	RESPONSIBILITY	AUTHORITY
Person in charge of processing personal data	Sheila Pastore	x	x

15. REVISION HISTORY | APPLIED CONTROLS

REVISION	DATE	DESCRIPTION OF CHANGES
00	01/07/2021	Preparation of this policy.
01	31/01/2025	Text review and adjustment