Understanding what Emotional Intelligence is and how it can impact work, especially in the logistics sector, is essential today. Read more.
Linked to the way we know and relate to each other, Emotional Intelligence is highly observed by recruiters today.
The way we relate to our coworkers and leaders within organizations has increasingly become a differentiator, whether positive or negative for our careers. And when we talk about this, we want to refer to Emotional Intelligence.
Certainly, many of the attitudes you have during your work hours, and even outside of them, say more about your Emotional Intelligence than you do.
When it comes to logistics professionals, this topic is constantly being debated, after all, it is an area that requires a lot of attention and care from employees. To reach leadership positions, or even to have security in activities, it is always important to have knowledge about yourself.
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Therefore, today on the Bertolini Sistemas de Armazenagem blog we will introduce you to what Emotional Intelligence is and how it can impact the performance of professionals in the logistics sector.
Welcome to our blog, and have a great reading!
What is Emotional Intelligence?
Whether in a meeting with your boss, or even in direct contact with clients and even coworkers, the way you relate to and receive the demands passed on says a lot about your Emotional Intelligence.
To understand exactly what Emotional Intelligence is, we need to look for some studies related to the field of Psychology, after all, we are talking about our feelings and the way we behave towards the rest of society.
A person who can identify and control their feelings and emotions certainly has a sharper Emotional Intelligence. However, it is important to note that this is not a competition.
This term does not refer to the knowledge we have on a given subject, but rather to the way we know ourselves. Developing ourselves in this way can be a gateway to professional success and also to personal achievements.
And, when we discover exactly what Emotional Intelligence is, we can understand much more about the way we behave, thus preventing problems and even improving our quality of life.
Principles of Emotional Intelligence
Daniel Goleman, one of the greatest scholars on this subject, defined Emotional Intelligence as the way in which we know ourselves, motivate ourselves and manage our emotions and feelings.
He was also the one who defined the 5 principles of Emotional Intelligence, which are:
Self-knowledge
Self-knowledge is the way we identify our emotions and feelings. Here, it is very important to know exactly what is good for us and what is not, and what we like.
Control over Emotions
Control over emotions is closely aligned with self-knowledge. One aspect is knowing what we like, another is knowing how to deal with uncomfortable situations, but both are necessary for maturity.
Self-motivation
Of course, receiving praise is always good to know that other people are also seeing our work and attitudes, however, self-motivation is part of Emotional Intelligence, and also says a lot about our resilience, the way we bounce back in different situations.
Empathy
There is no point in having a great knowledge of ourselves if we do not know how to deal with others. Empathy, a word that has been discussed in many recent times, should be a quality that needs to be developed.
Relationships
The way we relate to our coworkers, bosses, and even friends and family says a lot about our level of Emotional Intelligence.
Development, whether personal or professional, is impossible without human relationships, so this is another point that is part of Emotional Intelligence.
How important is Emotional Intelligence for logistics professionals?
We talked a little about the need for Emotional Intelligence for good professional development, however, we did not explain its real importance, especially when the subject is employees in the logistics sector.
In a survey carried out by Talent Smart, and published by Exam, showed that 90% of the group of interviewees who have better professional performance have greater Emotional Intelligence.
A company's logistics sector is one of the most important for the proper functioning of the company's entire ecosystem. It is responsible for both the entry and exit of goods and consumer goods.
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Therefore, it is necessary for professionals in this area to be motivated to work and also understand that their functions can directly impact the good functioning of the business.
To make the importance clearer, let's use a few situations. Imagine that a product has left the company incorrectly. If the professional who placed the order has self-knowledge and also knows about his or her emotions, he or she will most likely deal better with the problem and the uncomfortable situation.
Now, on the other hand, an employee who has many fears, or even does not accept mistakes, the way he will receive the problem will be very different, and it will even be difficult to solve it.
That's why Emotional Intelligence is something that recruiters are looking for a lot these days. After all, investing in people who know themselves and know how to deal with challenging situations, colleagues, and clients is extremely positive.
Bertolini Storage Systems values the development of its employees
Bertolini Sistemas de Armazenagem is committed to sustainable growth, with constant investment in training and cutting-edge technology, combined with environmental awareness and social responsibility, conduct that has transformed it into a model company within its sector of activity.
Here, you will find intralogistics solutions, generating value with innovation and competitiveness, a reference company in Brazil and Latin America.
Have the peace of mind of aligning your brand with a company that values everyone's development, choose Bertolini Storage Systems.
