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Logistics operator: what is their role and what are their challenges in today's logistics?

  • Published in: 08/08/2022
Modified on: 10/07/2025

Have you ever wondered what a logistics operator does? Learn more about this essential role for the development of the supply chain.

Have you ever stopped to think about how products reach you? From the arrival of raw materials at the factory to their placement on the shelves, there is a professional whose role is essential to all processes. We are talking about logistics operator, responsible for the specialized workforce that works in the supply chain cycle.

The demand for this service has grown significantly in recent years, as increased competition has given greater prominence to logistics. A study by Brazilian Association of Logistics Operators (Abol) pointed out that this is one of the sectors that currently employs the most: there are around 1.5 million direct and indirect jobs. With an increase of 23.8% in Gross Operating Revenue (ROB), this area is also one of the fastest growing.

Therefore, it is very important to understand the function of logistics operator and what are your challenges in current logistics.

What does a logistics operator do?

THE logistics operator is the company that works in the outsourcing of logistics services. In other words: they are responsible for providing the resources that allow logistics activities to occur efficiently. This includes transportation management, storage of goods and inventory management, for example. 

The professional, known as a logistics operator, promotes the intelligent use of the company's financial resources. In addition, their good work has a positive impact on the level of consumer satisfaction with the brand. After all, integrated and organized logistics reduces waiting times and improves the customer experience.

What are the challenges for the logistics operator?

It is easy to understand why the demand for a logistics operator has grown so much in recent years. Logistics is present in many operational activities and in the company's sales system. Therefore, it impacts the business's performance and interferes with the quality of the final product. 

Having employees focused on these steps is a relief for managers, who can use their time to research other new developments that will benefit the warehouse. This is the case of intralogistics or from green logistics.

However, it is necessary to pay attention to the challenges of logistics operator. The main one is access to new technologies, for good order management and stock replenishment. This supplier needs to offer systems capable of optimizing services, minimizing costs. 

Another point to consider is finding qualified professionals. Check whether the operator has an operating license and what the requirements are when hiring employees, as well as their storage and transportation practices.

To hire or not to hire one logistics operator This is a high-impact decision for company management. We hope these points will help you make an informed decision that yields positive results. 

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